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Hier finden Sie häufig gestellte Fragen und Antworten zu unseren Produkten und Dienstleistungen. Geben Sie in das Suchfeld einfach einen Schlüsselbegriff ein, um eine Antwort auf Ihre Frage zu erhalten.

In den FAQs suchen

83 Ergebnis(se) :

Leistungs- und Energie-Qualitätsanalysatoren- Qualistar

Frage Nr. 1 (ask on 16/02/2022) : Hello, I want to connect my CA 8345 to my Wifi network. Do I have to configure anything ?

beantwortet am 16/02/2022 :
Hello,

To connect your CA 8345 to your PC's wireless network, you need to use a network with a bandwidth of 2.4 GHz and not 5 GHz. If, when configuring the wireless access point, your PC does not automatically switch to 2.4GHz, this can be forced in the Windows 10 settings.

Frage Nr. 2 (ask on 16/02/2022) : Hello, I need the user manual and quick start guide for the CA 8345 in languages other than those offered on the site. Is it possible to get them ?

Frage Nr. 3 (ask on 05/10/2021) : Hello, can the CA 8345 measure the TDD ?

beantwortet am 05/10/2021 :

Hello,

 

Yes, calculation of the Total Demand distorsion (TDD) as defined by the Noth American standard IEEE 519 is available on the QualistarPlus CA 8336 and QualistarClass A 8345. This parameter is shown under the name chosen by the IEC 61000-4-7 international standard, THD-%r. It is a ratio between the harmonic orders and the total RMS value of the signal.

Alle Produkte

Frage Nr. 1 (ask on 11/02/2022) : Hello, I need the CA 6651 user manual in other languages than those available on the website. Is it possible to get them ?

Alle Produkte

Frage Nr. 1 (ask on 17/01/2022) : Hello, Can you help me to find the reference of the charger and the battery of my Scopix III ?

beantwortet am 17/01/2022 :

Hello,

The reference of the NI-MH 4 AH battery pack for your Scopix III is P01296024.

The reference of the Scopix III charger block is X03287A00.

Best regards,

The Chauvin Arnoux team.

Manometer

Frage Nr. 1 (ask on 22/11/2021) : What is the coefficient of the Pitot tube with the reference P01654560 and what is its accuracy?

beantwortet am 22/11/2021 :

The coefficient of this Pitot tube is 1, so the manometer does not require any correction when measuring the air speed.

The tube’s accuracy is 1% of the reading, to be added to the error of the manometer used.

NB: This Pitot tube is also supplied with the CA 1550 manometer under the reference P01654555.

Accessoires analyseur de puisance Qualistar

Frage Nr. 1 (ask on 02/07/2021) : Hello, Is the PA40W mains power supply compatible with the CA 8345 ?

beantwortet am 02/07/2021 :

Hello,


Yes, the PA40W is compatible with the CA 8345. You must comply with the implementation protocol as defined in the User's Manual : connect the PA40W to the mains and then to the instrument.

The procedure is simpler with the PA40W-2 because you can connect either the instrument or the mains supply first, without restrictions.

The power supply model can be identified by its warranty number. The serial number consists of 6 digits followed by 3 letters.

The first letter of a PA40W-2 starts with a U and must be followed by an F or higher.
The first letter of a PA40W-2 starts with a W and can be followed by any letter.

Frage Nr. 2 (ask on 24/06/2019) : Hello, I would like to know if there's a replacement item for the Qualistar and the QualistarPlus battery? Thank you.

beantwortet am 25/06/2019 :


There is a spare battery for the list of devices below:

  • CA8331
  • CA8332 - CA8332B
  • CA8333
  • CA8334 - CA8334B
  • CA8335 - CA8435
  • CA8336 - CA8436


The article code is identical for the battery of all these instruments: P01296024

Multi-funktional

Frage Nr. 1 (ask on 23/06/2021) : Hello, I've just purchased a CA 6116N and, the first time I switched it on, it didn't power up. Is this normal ?

beantwortet am 23/06/2021 :
Hello,

Yes, that is normal. Before powering up the instrument for the first time, you must remove the red tab located at the rear of the CA 6116N by pressing gently on the notch of the battery pack with a tool, which will release it.

Afterwards, do not forget to initialize the battery by charging and then completely discharging it.

Frage Nr. 2 (ask on 23/06/2021) : Hello, I've just purchased a CA 6117 and, the first time I switched it on, it didn't power up. Is this normal ?

beantwortet am 23/06/2021 :

Hello,

Yes, that is normal. Before powering up the instrument for the first time, you must remove the red tab located at the rear of the CA 6117 by pressing gently on the notch of the battery pack with a tool, which will release it.


Afterwards, do not forget to initialize the battery by charging and then completely discharging it.

Alle Produkte

Frage Nr. 1 (ask on 28/04/2021) : Hello, I have some old Metrix multimeters. What are the current replacement models ?

beantwortet am 28/04/2021 :
Hello,
 
Below, you will find a summary of the instruments which can be replaced with the MTX 3290, MTX 3291, MTX 3292, MTX 3293, MTX 202, MTX 203 and MTX 204.
 
POSSIBLE REPLACEMENT WITH THE MTX202 or MTX 203 (TRMS 4000/6000 pts, VDC 0.5%, VAC 1 kHz, CAT III 600V)
METRIX MX20 (AVG 2000 cts, VDC 0.8%, VAC 500 Hz, CAT II-600V) 
METRIX MX21 (AVG 2000 cts, VDC 1%, VAC 500 Hz, no I, CAT III-600V) 
METRIX MX22 (AVG 4000 cts, VDC 0.3%, VAC 1 kHz, 10A, CAT III-600V) 
METRIX MX23 (RMS 5000 cts, VDC 0.3%, VAC 1 kHz, no I, CAT III-600V) 
METRIX MX44 (AVG 4000 cts, VDC 0.3%, VAC 1 kHz, CAT III-600V) 
 
POSSIBLE REPLACEMENT WITH THE MTX3290 (TRMS 6000 pts, VDC 0.3%, VAC 20 kHz, CAT III 600V) or MTX204 (TRMS 6000 pts, VDC 0.2%, VAC 1 kHz, CAT III 600V)
METRIX MX20 (AVG 2000 cts, VDC 0.8%, VAC 500 Hz, CAT II-600V) 
METRIX MX24 (RMS 5000 cts, VDC 0.3%, VAC 1 kHz, I 50mA to 20A, CAT III-600V)
METRIX MX24B (RMS 5000 cts, VDC 0.3%, VAC 1 kHz, I 500mA to 20A, CAT III-600V)
METRIX MX44 (AVG 4000 cts, VDC 0.3%, VAC 1 kHz, CAT III-600V)
 
POSSIBLE REPLACEMENT WITH THE MTX3291 (TRMS 60 000 pts, VDC 0.05%, VAC 20 kHz, CAT III 1000V+USB+LOG)
METRIX MX26 (TRMS 5000 cts, VDC 0.3%, VAC 100 kHz, CAT III-600V + RS232 option) 
METRIX MX54 (TRMS 50 000 cts, VDC 0.05%, VAC 50 kHz, CAT III-600V + RS232 option) 
METRIX MX55 (TRMS 50 000 cts, VDC 0.025%, VAC 50 kHz, CAT III-600V + RS232 option) 
METRIX MX56 (TRMS 50 000 cts, VDC 0.025%, VAC 50 kHz, CAT III-600V + RS232 option)
METRIX MX58HD (TRMS 50 000 cts, VDC 1%, VAC 50 kHz, CAT III-600V + RS232 option) 
METRIX MX59HD (TRMS 50 000 cts, VDC 0.3%, VAC 100 kHz, CAT III-600V + RS232 option)
 
POSSIBLE REPLACEMENT WITH THE MTX3292B or CA 5292 (TRMS 100 000 pts, VDC 0.03%, VAC 100 kHz, CAT III 1000V+USB+LOG Mem 10K mesures)
METRIX MX26 (TRMS 5000 cts, VDC 0.3%, VAC 100 kHz, CAT III-600V + RS232 option) 
METRIX MX58HD (TRMS 50 000 cts, VDC 1%, VAC 50 kHz, CAT III-600V + RS232 option) 
METRIX MX59HD (TRMS 50 000 cts, VDC 0.3%, VAC 100 kHz, CAT III-600V + RS232 option)
METRIX MTX3281B (TRMS 100 000 cts, VDC 0.1%, VAC 50 kHz, CAT III-600V)
METRIX MTX3282B (TRMS 100 000 cts, VDC 0.03%, VAC 100 kHz, CAT III-600V)
METRIX MTX3292 (TRMS 100 000 cts, VDC 0.03%, VAC 100 kHz, CAT III-600V+USB+LOG Storage 1K measurements)
 
POSSIBLE REPLACEMENT WITH THE MTX3293B or CA 5293 (TRMS 100 000 pts, VDC 0.02%, VAC 200 kHz, CAT III 1000V+USB+LOG Mem 30K mesures)
METRIX MTX3282B (TRMS 100 000 cts, VDC 0.03%, VAC 100 kHz, CAT III-600V)
METRIX MTX3283B (TRMS 100 000 cts, VDC 0.02%, VAC 200 kHz, CAT III-600V)
METRIX MTX3293 (TRMS 100 000 cts, VDC 0.02%, VAC 200 kHz, CAT III-1000V+USB+LOG Storage 6.5K measurements)

Mehrkanal Leistung-Energie

Frage Nr. 1 (ask on 20/04/2021) : Hello, I need the PEL 106 quick start guide and user manual in other languages than those available on the website. Is it possible to get them ?

Frage Nr. 2 (ask on 20/04/2021) : Hello, I need the PEL 102, PEL 103 and PEL 104 quick start guide and user manual in other languages than those available on the website. Is it possible to get them ?

Frage Nr. 3 (ask on 10/03/2021) : Hello, I am looking for the user manual and the software for the PEL105 but I can't find it. Thank you for your help.

beantwortet am 10/03/2021 :

Bonjour,


Le PEL 105 n'est plus disponible. Veuillez trouver ci-dessous les liens pour vos demandes:



Guide de démarrage rapide

                                (Version DE)

                                (Version NL)

                                (Version RO)

                                (Version CS)

                                (Version PL)

                                (Version RU)

 

Manuel de l'Utilisateur

                               (Version DE)

                               (Version NL)

                               (Version RO)

                               (Version CS)

                               (Version PL)

                               (Version RU)

 


Logiciel embarqué (Version FR) (Dernière version v1.05_1.3)

Firmware

(Version EN) (la dernière version est v 1.05_1.3)

 

Instructions:

 

- Connectez le PEL105 à votre ordinateur

 

- Décompressez le fichier ZIP téléchargé

 

- Lancez FlashUp. exe

 

- Chargez les fichiers de mise à jour inclus dans le fichier ZIP (PEL105.hex, PEL105_1.3.bin, wifi.hex)

 

- Choisissez Program Logger et DSP puis cliquez sur Program.

Adapter für Multimeter und Vielfachmesszangen

Frage Nr. 1 (ask on 30/07/2019) : What would be the current clamp adapted to my digital multimeter?

beantwortet am 31/07/2019 :

 

Depending on your use case and the digital multimeter you have, you will find the appropriate current clamp on the document below.

The document is only available in French.

https://www.chauvin-arnoux.com/sites/default/files/download/courant_ac.pdf

 

Frage Nr. 1 (ask on 18/07/2019) : I need the user's manual for my devices, OX6062 and OX6202. Is it possible to have them?

beantwortet am 19/07/2019 :

You can download the latest edition of the OX6062 II and OX6202 II oscilloscopes user's manual on the link below:

https://www.chauvin-arnoux.com/sites/default/files/download/6202b_en.pdf


Tisch-Digitaloszilloskope

Frage Nr. 1 (ask on 18/07/2019) : I need to update my oscilloscope's firmware, can I get help?

beantwortet am 19/07/2019 :


The latest version available for this oscilloscope is v2.24:

- OX6000 II : OX6062, OX6202 v2.x --> v2.24 


Follow the recommendations in the file Instructions.pdf.

https://www.chauvin-arnoux.com/sites/default/files/download/instructions_1_0_0.pdf

Installation:

To update your oscilloscope, you must download the LoaderScope software. A first execution of the application will allow to uninstall the old version, it is necessary to launch the program a second time in order to install the new version v3.1.

Software download link: https://www.chauvin-arnoux.com/sites/default/files/download/loaderscope-v3.1-faq.zip

Frage Nr. 2 (ask on 18/07/2019) : I need the OXi6204 oscilloscope user's manual. Is it possible to have it?

beantwortet am 19/07/2019 :


Download the latest edition of the OXi6204 oscilloscope user manual from the link below:

https://www.chauvin-arnoux.com/sites/default/files/download/6204-en.pdf

Frage Nr. 3 (ask on 18/07/2019) : Hello, I would like to know the oscilloscope similar to my device? Could you please help me ?

beantwortet am 19/07/2019 :

Metrix Digital Oscilloscopes

Old Products

Replacement Products

OX6062B-CSD

DOX2100 or OX9062

OX6062B-CSDO

DOX2100 or OX9062

OX6202B-CSD

DOX2100 or OX9102

OX6202B-CSDO

DOX2100 or OX9102

OX6062B-CFG

OX9062-CFG

OX6202B-CFG

OX9302-CFG

OXI6204

OX9304

Obsolete Products

Frage Nr. 1 (ask on 18/07/2019) : I need the user manual of my DOX3104 and DOX3304 oscilloscopes. Is it possible to have it?

beantwortet am 19/07/2019 :
Download the latest edition of the DOX3104 and DOX3304 Digital Oscilloscopes User Manuals from the link below:

https://www.chauvin-arnoux.com/sites/default/files/download/dox_3104_3304_en.pdf

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