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La Fiera delle domande TEST & MISURA:
Troverete in questa rubrica le domande più frequenti sui nostri articoli e servizi. Non esitate a utilizzare il nostro motore di ricerca mediante le parole chiave per trovare una risposta alla vostra domanda.

Ricerca nelle FAQ

Le ultime domande poste nelle FAQ

Oscilloscopi digitali da tavolo

Domanda n.1 (ask on 18/07/2019) : I need the user's manual for my devices, OX6062 and OX6202. Is it possible to have them?

data risposta 19/07/2019 :

You can download the latest edition of the OX6062 II and OX6202 II oscilloscopes user's manual on the link below:

https://www.chauvin-arnoux.com/sites/default/files/download/6202b_en.pdf


Domanda n.2 (ask on 18/07/2019) : I need to update my oscilloscope's firmware, can I get help?

data risposta 19/07/2019 :


The latest version available for this oscilloscope is v2.24:

- OX6000 II : OX6062, OX6202 v2.x --> v2.24 


Follow the recommendations in the file Instructions.pdf.

https://www.chauvin-arnoux.com/sites/default/files/download/instructions_1_0_0.pdf

Installation:

To update your oscilloscope, you must download the LoaderScope software. A first execution of the application will allow to uninstall the old version, it is necessary to launch the program a second time in order to install the new version v3.1.

Software download link: https://www.chauvin-arnoux.com/sites/default/files/download/loaderscope-v3.1-faq.zip

Domanda n.3 (ask on 18/07/2019) : I need the OXi6204 oscilloscope user's manual. Is it possible to have it?

data risposta 19/07/2019 :


Download the latest edition of the OXi6204 oscilloscope user manual from the link below:

https://www.chauvin-arnoux.com/sites/default/files/download/6204-en.pdf

Domanda n.4 (ask on 18/07/2019) : Hello, I would like to know the oscilloscope similar to my device? Could you please help me ?

data risposta 19/07/2019 :

Metrix Digital Oscilloscopes

Old Products

Replacement Products

OX6062B-CSD

DOX2100 or OX9062

OX6062B-CSDO

DOX2100 or OX9062

OX6202B-CSD

DOX2100 or OX9102

OX6202B-CSDO

DOX2100 or OX9102

OX6062B-CFG

OX9062-CFG

OX6202B-CFG

OX9302-CFG

OXI6204

OX9304

Obsolete Products

Domanda n.1 (ask on 18/07/2019) : I need the user manual of my DOX3104 and DOX3304 oscilloscopes. Is it possible to have it?

data risposta 19/07/2019 :
Download the latest edition of the DOX3104 and DOX3304 Digital Oscilloscopes User Manuals from the link below:

https://www.chauvin-arnoux.com/sites/default/files/download/dox_3104_3304_en.pdf

Domanda n.2 (ask on 15/05/2019) : I have an MTX3240 function generator. Is there a replacement instrument?

data risposta 16/05/2019 :


Currently, you can substitute your instrument with the 5MHz GX305 function generator. You can verify its features and technical caracteristics on the following page:

https://catalog.chauvin-arnoux.com/fr_en/gx-305.html?___from_store=fr_fr

Domanda n.3 (ask on 09/05/2019) : How to know the product replacing my device from the range Physical & Environmental Measurements ?

data risposta 10/05/2019 :

In order to choose the right product according to the one you want to replace, please refer to the table below :

Accessoires analyseur de puisance Qualistar

Domanda n.1 (ask on 24/06/2019) : Hello, I would like to know if there's a replacement item for the Qualistar and the QualistarPlus battery? Thank you.

data risposta 25/06/2019 :


There is a spare battery for the list of devices below:

  • CA8331
  • CA8332 - CA8332B
  • CA8333
  • CA8334 - CA8334B
  • CA8335 - CA8435
  • CA8336 - CA8436


The article code is identical for the battery of all these instruments: P01296024

Domanda n.2 (ask on 27/05/2019) : I need the user's manual of my Qualistar CA8336 in other languages ​​than those proposed on the website. Is it possible to have them?

Tutti i prodotti

Domanda n.1 (ask on 24/06/2019) : Hello, I lost my connection cable of my CA8332B and CA8334B devices. As the products are no longer on your website, can I still order it?

data risposta 25/06/2019 :


You can order the RS232 DB9F optical cable with the code P01295190A.


If you want to connect the device with your computer through the USB port, you only need the RS232 - USB reference adapter: HX0055B.

Analizzatori di potenza, energia, perturbazioni

Domanda n.1 (ask on 24/06/2019) : Hello, I changed my computer, and since I can not connect my two CA8332B and CA8334B devices to the software, the two devices are not recognized on the computer. I am using a RS232 optical cord DB9F (supplied with the device) and a RS232 adapter - USB HX0055 under Windows 10. Do you have a solution for me?

data risposta 25/06/2019 :


It is indeed a driver compatibility problem of the HX0055 adapter and the operating system  Windows 10, so I advise you to connect directly via an RS232 connection, or to order the replacement of the HX0055 adapter, with the reference HX0055B, and which solves this problem.

Domanda n.2 (ask on 18/01/2019) : I am looking for the users manual of my CA8332 Power Quality Analyzer.

data risposta 18/01/2019 :


Download the latest edition of the Qualistar C.A 8332B or C.A 8334B manual:

http://www.chauvin-arnoux.com/sites/default/files/download/nf-ca_8332_ca_8334_gb.pdf

Oscilloscope Scopix IV

Domanda n.1 (ask on 18/06/2019) : The touchscreen of my Scopix IV is inactive. Is there a solution?

data risposta 19/06/2019 :


Press the fullscreen key on your oscilloscope, this will reactivate the touchscreen.

Button: 

Pinze multimetro

Domanda n.1 (ask on 17/06/2019) : What products do you propose to replace a AC / DC clamp meter model PAC10, PAC11 or PAC 12?

data risposta 18/06/2019 :

The AC / DC clamp meters PAC10, PAC11 and PAC 12 are respectively replaced by the references:

PAC 10 :        P01120115          PINCE PAC 15 CVH

PAC 11 :        P01120116          PINCE PAC 16 CVH

PAC12 :         P01120117          PINCE PAC 17 OSCILLO.

The basic specifications (measuring range, sensitivity or input / output ratio, output connection) of these new products are identical to the previous ones. And there are some additionnal features:

  • The PAC15, PAC16 and PAC17 models can be powered by battery and also by a standard micro-USB external power supply (optional)
  • All references now have an automatic DC zero adjustment and an automatic standby (switchable).

Pinze multimetro AC/DC

Domanda n.1 (ask on 17/06/2019) : What products do you propose to replace a AC / DC clamp meter model PAC20, PAC21 or PAC 22?

data risposta 18/06/2019 :

The AC / DC clamp meters PAC20, PAC21 and PAC 22 are respectively replaced by the references:

PAC 20 :        P01120125  PINCE PAC 25 CVH

PAC 21 :        P01120126  PINCE PAC 26 CVH

PAC 22 :        P01120127  PINCE PAC 27 OSCILLO

The basic specifications (measuring range, sensitivity or input / output ratio, output connection) of these new products are identical to the previous ones. And there are some additionnal features:

  • The PAC25, PAC26 and PAC27 models can be powered by battery and also by a standard micro-USB external power supply (optional)
  • All references now have an automatic DC zero adjustment and an automatic standby (switchable).

Utilizzo degli strumenti

Analizzatori Qualità Potenza - Energia

Domanda n.1 (ask on 27/05/2019) : I need the user's manual of my CA8436 device in other languages ​​than those proposed on the website. Is it possible to have them?

Tutti i prodotti

Domanda n.1 (ask on 25/03/2019) : Hello, I would like to know if my Metrix device is remotely programmable. If so, can I have the remote programming manual?

data risposta 27/03/2019 :


You will find on the file available on the link below the devices that can be programmed by SCPI (or IEEE 488.2) commands, as well as their associated Remote Programming Manuals:

 

https://www.chauvin-arnoux.com/sites/default/files/download/remote_programming_manuals_0.pdf

Domanda n.1 (ask on 16/01/2019) : I need to update my FTV100 Photovoltaic installations Controller. What is the latest compatible version? Can I find it on the web?

data risposta 17/01/2019 :
 

The latest firmware version of the FTV100 tester is v3.0. You can download it on the link below:

http://www.chauvin-arnoux.com/sites/default/files/download/setup_uploadergreentest_v_3_0uo_0.zip

Domanda n.1 (ask on 16/01/2019) : I have a PX110 Wattmeter that still works well. However, I have lost the user manual, and I need it to check the electrical characteristics of the instrument. Could you help me on this?

data risposta 16/01/2019 :


The user manual for the two PX 110 and PX 120 wattmeters is available in 5 languages ​​(French, English, German, Italian and Spanish), you can download it on the link below:

http://www.chauvin-arnoux.com/sites/default/files/download/nf_px1x0_688919b00_ed04_5l.pdf