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Tailored products for naval applications!
Essential meteorological and electrical surveillance solutions for the propulsion and navigation functions of military ships and submarines.
Our strengths in the naval sector
A COMPREHENSIVE, TAILORED SOLUTION
Meteorological sensors (Capteurs météorologiques (rotating vanes, anemometers, hygrometers, etc.), temperature measurement, measurement and supervision systems: a team of specialized engineers and technicians design our innovative, tailored systems to meet the very specific needs of industrial companies and government administrations (navy and national defense).
Chauvin Arnoux Energy helps all the players in the naval sector with digital meteorological systems and wind systems for collecting and distributing highly accurate meteorological data.
The versatile repeater is part of a modular system which is totally configurable and upgradable for remote collection of all the meteorological data via an Ethernet link or digital links.
A TEAM OF SPECIALIZED ENGINEERS AND TECHNICIANS
A dedicated team accompanies you during your project, offering the guarantee of a system perfectly suited to your requirements. On the basis of specifications, our engineers develop products from the design phase through to their implementation on site. Advice on equipment development, commissioning, instrument configuration and operator training: our team can examine, quantify and complete any "turnkey" projects in accordance with the most demanding needs of each customer.
30 YEARS' EXPERIENCE WITH NAVIES ALL OVER THE WORLD
Chauvin Arnoux Energy has been designing high-performance systems for the French Navy for more than 30 years, equipping ports such as Marseille, Dunkerque, Le Havre, etc. Internationally, a large number of other national navies place their trust in us, such as Chile, India, Malaysia, Brazil, etc.
Discover the complete range
- Digitized weather sensors for naval defense environments
AnemoVane
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PTU sensor
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Seawater temperature sensor
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- Meteorological data processing, display and distribution system
Multifunction repeater
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GPR repeater
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Data concentration and communication unit
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They trust us
- Monitoring and indication of the statuses and temperatures of the engines and lines
Remote digital indicator
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- Digital, analog and pseudo-analog panel meters for electrical quantities
Multifunction panel meters
Analog panel meters
- Speed measurement on rotating machines
Inductive and magnetic tachometric sensors
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Tachometric transducers and processing of process data
Successful energy transition of electrical networks!
A comprehensive offering of innovative solutions for monitoring and optimizing electrical networks, helping to foster contractualization between the actors.
Our strengths in the transmission and distribution sectors
We have mastered the design of products with critical functions for harsh environments
Development of products meeting the stringent requirements of the technical reference frameworks in terms of metrological accuracy (MID, IEC 60688), signal analysis (IEC 61000-4-30), reliability (life span, etc.) and ruggedness (transformer substation environments, etc.).
Innovation lies at the heart of the development approach underpinning our offering
A significant proportion of our sales revenues is invested in research and development to propose appropriate innovations for the issues encountered in monitoring and optimizing electrical networks.
In collaboration with the major players in the sector, we support the investigations and set up demonstrators, which are crucial for validating a technical solution before rolling it out.
This approach is completed by our active participation in the industrial standardization committees.
We have been assisting network managers in the development of critical functions for decades
A particularly broad range of products covering all your metering, measurement and electrical network analysis needs, and which can be tailored to handle the specific issues encountered by network managers.
This offering of products and solutions takes into account the constraints of migration in terms of specific installation features or protocol choices made over the years, thus facilitating the switchover between the roll-outs of different generations or technological levels.
Discover the entire range
- Monitoring and control of power flows and network stability
Gridwatch solution for supervising electrical transformer stations
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Ulys MCM multichannel meter
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TRIAD 2 digital electrical measuring transducers
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ENERIUM power monitors
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ELINK IEC61850 communication gateway
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RCM / RDM range of interface relays
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RGM-RMM range of relays for high inductive loads
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RGMV-RMMZ range of fast-acting relays
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RDTE range of time-delay relays
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- Optimize your investments by boosting your knowledge of your electrical network
ENERIUM300 power monitor
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MAP COMPACT electrical network analyzer
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- Billing energy and guaranteeing supply quality at the points of connection to the networks
ALTYS tariff meter
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JVR, JVO and JVP tariff current transformers
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TRI500 and TRI700 range of flat-format three-phase current transformers
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MAP 640 electrical network analyzer
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- Associated software solution: EQUAL PREMIUM SERVER
Complete Grid PQ assessment since commissioning
arge-scale management of a fleet of network analyzers
#1 User-friendly market solution
They trust us
List price 2022 - 2nd edition
Energy efficiency is at the heart of the economic and environmental challenges facing our societies
Whether it involves an industrial company, the public sector or a private individual, identifying energy losses and controlling the consumption of installations, buildings and production equipment are essential for economic performance.
Any on-site energy performance project starts by measuring energy consumption. With nearly 130 years’ expertise in electrical measurement, Chauvin Arnoux maintains its commitment to energy performance in industry and across society, developing ranges of specially-designed instruments. Most of the instruments developed in Chauvin Arnoux’s R&D departments follow a common trend as they strive to store ever more data covering an ever longer recording period, while also acquiring near-instantaneous data and calculations by means of software. The new CA 8345 Qualistar Class A is dedicated to the inspection and maintenance of industrial and tertiary installations. It offers a snapshot of the electrical network's main quality parameters in compliance with IEC 61000-4-30 Class A Edition 03, which is essential information when you need to choose corrective solutions.
Aware of the future issues for controlling the use of polluting energy sources, the Chauvin Arnoux Group and its subsidiaries, particularly Pyrocontrole, are incorporating this strategy in their instrument development work.
In the automotive sector, with the 2035 deadline for the prohibition of new petrol and diesel vehicles, Chauvin Arnoux has launched an electric vehicle charging station tester, the CA 6651, which has been so successful that no new orders can be taken before the end of August. The Chauvin Arnoux Group's temperature measurement subsidiary, Pyrocontrole, is meanwhile focusing its drive for growth on the Hydrogen sector and the new range of Thyritop power controllers, known as the "superheroes of decarbonization".
General Terms of Sale
(as of 23/06/2022)
Preamble
MANUMESURE provides metrological verification, maintenance and management of fleets of test and measurement instruments in its laboratories or on Customer Sites. MANUMESURE also performs regulatory testing.
The present General Terms of Sale determine the contractual conditions applicable to relations between MANUMESURE and the Customer. By making use of MANUMESURE's services, the Customer confirms its full and unreserved acceptance of the General Terms of Sale. The Customer hereby waives any right to invoke any other document, and particularly its own General Terms of Purchase, which are void with regard to MANUMESURE.
1- Definitions
Specifications: refers to the detailed description of all the Services concerned by this contract, the levels of quality and the commitments, while listing the data required to provide the Service.
Customer: refers to any person, whether representing a corporation or not, acting for purposes within the scope of their professional activity, who makes use of the Services proposed by MANUMESURE.
General Terms of Sale: refers to the present terms and conditions of service applicable to relations between MANUMESURE and the Customer.
Specific Conditions : refers to the Specific Conditions agreed between MANUMESURE and the Customer with the purpose of completing the present General Terms of Sale, specifying in particular the nature of the Services provided to the Customer, their pricing and the conditions of their execution. The Specific Conditions take the form of a commercial offer drawn up by MANUMESURE and taking the Customer's requirements into consideration, accepted and signed by the Customer.
Contract: refers to the present agreement between MANUMESURE and its Customer, along with the riders and appendices and the Commercial Offer accepted by the Customer.
Quotation or Commercial Offer: refers to a written description of the Service provided by MANUMESURE and the Price of the Service.
Customer Equipment: refers to the Customer's test equipment and/or measuring instruments which are the subject of the Services agreed between the parties.
Service: refers to the tasks performed by MANUMESURE which are the object of the Contract.
Customer Site: refers to the sites and headquarters mentioned in the Contract and to any other place about which the Parties have agreed in writing that it would constitute a Customer Site under the terms of the present Contract.
2- Inception of the Contract
When a Commercial Offer is drawn up by MANUMESURE, it constitutes the Specific Conditions modifying or completing the present General Terms of Sales. In the event of an order placed by the Customer, the order shall only be deemed to be accepted after written acceptance by MANUMESURE. It is this acceptance which shall constitute the Specific Conditions and the start of the Contract. The Specific Conditions prevail over the General Terms of Sale.
The duration of the Contract is specified in the Commercial Offer. When it is not specified in the Commercial Offer, the duration of the Contract is one (1) year. After the initial term, the Contract shall be renewed tacitly for successive one (1) year periods.
3- The Services
3.1 - Metrology
MANUMESURE performs metrological verification and calibration of measuring instruments of all quantities on the Customer site or in its laboratories, with or without COFRAC accreditation.
Any measurement verifications or tests are the subject of a feasibility study before a Commercial Offer is made.
3.2 – Environment
MANUMESURE provides regulatory testing in the environmental field (analysis of air, water, noise, atmospheric pollutant emissions, etc.), life safety (electrical inspections, etc.) and risk prevention (thermography, etc.).
3.3 – Other Services
MANUMESURE also provides the additional Services listed below:
- Equipment repairs;
- Production of chemical solutions;
- Chemical analyses;
- Consulting/audit.
3.4 - Ordering
3.4.1 – Customer requirement – specifications
The Customer is responsible for identifying and precisely defining its requirements before making use of the Services proposed by MANUMESURE.
In certain cases, the Customer must draw up Specifications in advance, containing all the information needed by MANUMESURE to draw up a Commercial Offer.
Provision of the Services may require a prior feasibility study. The contents and conditions of execution of this study are defined in the Specific Conditions, on the basis of the Specifications drawn up by the Customer.
3.4.2 – Commercial Offer
When a Commercial Offer is drawn up by MANUMESURE, it constitutes the Specific Conditions which modify or complete the present General Terms of Sale. In the event of an order, it shall only be considered definitively accepted after written confirmation from MANUMESURE. It is this acceptance which shall constitute the Specific Conditions which will prevail over the General Terms of Sale.
3.4.3 - Validation of the Contract
The Contract between MANUMESURE and the Customer is validly concluded by the acceptance of the Specific Conditions and the Commercial Offer.
The conditions, and particularly financial conditions, figuring in the Commercial Offer issued by MANUMESURE are valid for two (2) months from the date when the Commercial Offer issued. The Customer can indicate its acceptance of the Commercial Offer by any means allowing acknowledgement of receipt.
Agreement of the Specific Conditions implies acceptance of the General Terms of Sale by the Customer.
MANUMESURE reserves the right to refuse any subsequent modification of a Contract agreed between the Parties. In any case, any subsequent modification of the terms agreed between the Parties shall be the subject of a new order by the Customer or a new Commercial Offer sent to the Customer by MANUMESURE.
3.4.4 – Cancellation by MANUMESURE
MANUMESURE reserves the possibility of refusing to execute or continue execution of Services in the following cases:
- MANUMESURE or its representatives cannot access the Customer's equipment in satisfactory safety conditions;
- The equipment on which MANUMESURE must perform the Services is affected by a structural defect, disrepair or an obstruction such that the Services cannot be performed or completed;
- New constraints or restrictions are causing difficulties which do not fall within the scope of MANUMESURE's skills or facilities or which are liable to be detrimental to its representatives or its equipment.
In such cases, MANUMESURE reserves the right to bill the Customer for the time spent and the resources implemented until the date of interruption of the Services.
3.5 – Conditions for execution of the Services
MANUMESURE may execute the Services on the Customer's Equipment on its own premises or on the Customer's site.
3.5.1 - Transport
The transfer of the risks linked to return transport of the Customer's Equipment shall therefore take effect either when the Equipment is handed over to the Customer, if transport is provided by MANUMESURE, or when the Equipment is handed over to the carrier, if transport is provided directly or indirectly by the Customer.
If the Services are executed on MANUMESURE's premises, MANUMESURE proposes pick-up, transport and delivery Services for the equipment concerned.
These Services are performed either directly by MANUMESURE or by carriers selected and assessed by MANUMESURE.
If the Customer wishes to handle transport of the Customer's Equipment itself or to use the services of a carrier other than MANUMESURE or other than a carrier chosen by MANUMESURE, it shall have sole liability for all the related risks.
3.5.2 – Execution on the Customer's premises
In the event of execution of the Services on the Customer's premises or on one of the Customer's sites (in situ), the Customer guarantees that MANUMESURE shall benefit from the following:
- Access to the Customer's infrastructure for MANUMESURE and its representatives, including the right to enter and circulate, in the same conditions as those applicable to the Customer's representatives;
- The right to occupy free-of-charge the Customer's premises or infrastructure and to benefit, again free-of-charge, from water and electricity as necessary for execution of the Services;
- Purchase by the Customer of the necessary insurance to cover any damage liable to affect MANUMESURE's representatives, equipment or other property;
- Protection of MANUMESURE's representatives and equipment in accordance with the applicable regulations and the best standards in the industry concerned;
- Prohibition of use of or access to MANUMESURE's equipment by the Customer's representatives without prior approval by MANUMESURE ;
- Application of all the regulations in force within the Customer's premises or infrastructure;
- Provision of ancillary rooms (changing rooms, washrooms, etc.).
3.5.3 - Calendar
The execution lead times for the Services are specified in the Specific Conditions. These lead times are indicative average lead times and run from the date of agreement of the Specific Conditions.
MANUMESURE undertakes to do its utmost to respect the lead times communicated to the Customer and shall inform the Customer as soon as possible of any delay liable to affect execution of the Services.
In any case, MANUMESURE shall not be deemed liable if the delay is the result of a case of force majeure, the Customer's actions or a third party's actions.
3.5.4 – Subcontracting
MANUMESURE may make use of subcontractors which it has selected and assessed for the execution of all or part of the Services in the conditions stipulated by French Law no. 75-1334 of 31st December 1975 concerning subcontracting.
If this is the case, MANUMESURE remains liable with regard to the Customer in the context of execution of the subcontracted Services.
3.5.5 – Acceptance of the Service
Acceptance of the Services takes place when they have been completed and is materialized by:
- A delivery slip signed by the Customer when MANUMESURE handles return transport of the Customer's Equipment to the Customer's site; or,
- A Customer or carrier hand-over form signed by the Customer or the carrier chosen by the Customer when transport of the Customer's Equipment is handled by the Customer; or,
- An on-site operation completion form when the Services are provided directly on the Customer's Site.
Acceptance releases MANUMESURE from all its contractual obligations, without prejudice to the contractual warranty described in Article 5.1.
3.5.6 – Archiving of calibration documents
The Customer may ask MANUMESURE for a copy of the calibration documents for a period of one(1) year, starting on the Service end date, unless specific regulations are applied.
4- Obligation for the Customer
The Customer is responsible for identifying and precisely defining its requirements, as stipulated in Article 3.4.1.
The Customer undertakes to give MANUMESURE all the assistance necessary for execution of the Services. In particular, the Customer shall make available to MANUMESURE, as quickly as possible, any information which may contribute to correct execution of the Services or which may reasonably be requested by MANUMESURE.
The Customer also undertakes to guarantee access to the site of the operation for MANUMESURE, when the Services are provided on the Customer's site, on the date agreed between the parties.
In addition, the Customer undertakes to:
- Use its equipment in conditions compliant with the planned use and performance, the explicit recommendations made by MANUMESURE and the manufacturer, and the legal and regulatory obligations;
- Ensure cleaning, maintenance and storage of the Customer's Equipment in accordance with the recommendations made by MANUMESURE and the manufacturer, and the practices and standards in force in the sector concerned;
- Immediately inform MANUMESURE in the event of any dysfunction or defect affecting the Customer's Equipment or any alleged non-conformity in a Service and, if such is the case, refrain from taking any action itself on the Customer's Equipment, particularly any attempt to repair or rectify the dysfunction, defect or non-conformity, without the express prior written agreement of MANUMESURE;
- When relevant, ensure compliance with the above obligations by any representative of the Customer or any third party liable to use the Customer's Equipment.
MANUMESURE shall not be held liable for any prejudice or damage resulting from the failure of the Customer, a third party or their representatives to comply with the foregoing.
5- Warranty
5.1 – Contractual warranty
The repairs performed by MANUMESURE in the context of the Services are guaranteed for a period of six months.
If there is no response to the Commercial Offer, the Customer shall be deemed responsible for recovering at its own expense any equipment which it may have entrusted to MANUMESURE, within a period of two months following the receipt of a registered letter of formal notice.
Once this period has expired, the Customer authorizes MANUMESURE to scrap the equipment entrusted to it and renounces any claim for compensation against MANUMESURE regarding destruction of the aforementioned equipment. The equipment will be destroyed after a period of twelve months starting on the date of dispatch of the registered letter of formal notice.
5.2 - Accreditation
MANUMESURE is accredited by COFRAC* (Comité Français d’Accréditation – French Accreditation Committee) in the fields of calibration, testing and production. This accreditation certifies the competence and impartiality of its expertise.
MANUMESURE's twelve technical centres benefit from ISO 9001 (quality management) and ISO 14001 (environmental management) certification.
The MANUMESURE sites in Reux and Lyon benefit from MASE certification and are authorized to handle safety, health and environmental management on high-risk industrial sites.
6- Financial conditions
6.1 - Price
Unless stipulated otherwise in the offer or on the acknowledgement of receipt, the prices are indicated ex-VAT; their nature (firm or revisable) and the amounts are specified in the Specific Conditions. Unless stipulated otherwise, the prices are payable 30 days after the invoice date.
The amount of any current or future duties and taxes linked to the sale shall be added to the price and shall be paid by the purchaser, unless the latter can supply our Company with exoneration certificates in due form.
MANUMESURE reserves the right to receive down-payments for any order which has been the subject of a Commercial Offer accepted beforehand. The amount of the down-payment shall be specified in the Commercial Offer.
6.2 - Payment
The payments for the Services are made net and without discount to MANUMESURE. They are understood to be due immediately upon receipt of the invoice.
6.3 – Failure to pay
Failure to pay any of the instalments will cause an event of default and the other instalments shall become payable immediately, even if they have given rise to drafts, without any prior procedure or formal notice. The occurrence of the payment deadline shall be considered in itself to constitute formal notice in the sense of Article 1344 of the French Civil Code. In the event of non-payment or a delay in payment on the due date, the Customer shall be liable, on the day following the due date, as a penal clause and in application ipso jure of Article L 441-6 of the French commercial code, for:
- A late payment penalty calculated by applying an interest rate equal to three times the legal interest rate applicable on the due date to all the sums remaining due;
- A lump-sum payment of 40 euros to compensate for the costs of recovery.
6.4 - Disputes
In the event of disagreement concerning the amount invoiced, the Customer benefits from a period of thirty (30) days from the invoice date to inform MANUMESURE of its disagreement, enclosing all the corresponding supporting documents. Otherwise, the invoice is deemed to be accepted irrevocably by the Customer.
In the event of a dispute, the Customer undertakes to pay to MANUMESURE any undisputed amounts. MANUMESURE informs the Customer of any further action which it wishes to take in the context of this dispute.
Rejection of the dispute by MANUMESURE causes the sums due to it to become payable immediately.
In the event of recovery by legal means, a payment based on a penalty clause set at 10 % of the unpaid sums may be applied to the total amount of all sums due and unpaid in accordance with Article 1231 of the French Civil Code.
7- Termination
7.1 – For convenience
The Contract may be terminated by either Party, by registered letter with acknowledgement of receipt, subject to compliance with a period of three (3) months' notice minimum before the anniversary date of the Contract.
7.2 – For breach
In the event of a failure by one of the Parties to fulfil one of its obligations in the context of this Contract, the other Party may terminate the Contract ipso jure if the defaulting Party does not rectify this failure within thirty (30) days, after dispatch of formal notice by registered letter with acknowledgement of receipt addressed to the other Party.
8- Confidentiality
Throughout the duration of the Contract and for a period of three (3) years following its expiry or termination, the Parties shall keep confidential the terms of the present contract and any written or oral information not in the public domain concerning the Services and/or Parties themselves (hereinafter referred to as "Confidential Information").
Unless it has received prior written authorization from the other Party, each of the Parties undertakes not to disclose any information of this type to any third party whatsoever and not to use the information for purposes other than execution of the Contract. However, the Parties are authorized to disclose Confidential Information (i) if ordered to do so by a court or administrative authority, (ii) at the request or demand of a duly authorized agency or regulatory authority, or by virtue of any regulations stipulated by the latter, (iii) to a Party's independent auditors, (iv) to the subcontractors of one of the Parties for execution of the Contract, and (v) to any assignee by virtue of the present Contract, as long as the aforementioned assignee undertakes in writing to be bound by the stipulations of the present article.
9- Intellectual property
Unless they are the subject of a sales contract, the studies and documents of any nature handed over or transmitted by us remain our property and must be returned at our request. Whatever the case, they cannot be communicated or executed without our written authorization.
10- Liability
MANUMESURE shall not be held liable in the event of incorrect identification or presentation by the Customer of its requirements or its constraints, or in the event of incomplete or erroneous information supplied by the Customer to MANUMESURE.
MANUMESURE shall only be deemed liable with regard to the Customer in the event of default or proven negligence by MANUMESURE and its liability is limited to the direct harms, to the exclusion of any indirect harm of any nature whatsoever, including in particular damage to the Customer's property, loss of profits or operating time, loss of business and requests or claims from third parties.
MANUMESURE's liability is excluded:
- In the event of direct or indirect harm to property or people suffered by the Customer or a third party and resulting from non-compliance with the obligations stipulated in Article 4, whether the harm is due to the Customer or to a third party;
- For defects involving the Customer's Equipment or materials or elements supplied by or belonging to the Customer;
- For defects resulting wholly or partly from normal wear or the Customer's Equipment or damage or accidents which are the responsibility of the Customer or a third party.
Whatever the case, the liability of MANUMESURE is limited to the amount ex-VAT paid by the Customer for the Services under consideration.
11- Insurance
Each Party declares that it holds an insurance policy from a reputably solvent insurance company, covering its professional civil liability and in particular any damage which its Equipment may suffer, as well as any damage which its Equipment or which the staff and subcontractors might cause to any person, to the other Party's premises or to neighbouring Equipment.
In particular, the insurance must cover any damage (i) which its Equipment might suffer and (ii) which its staff or subcontractors might cause to any person or neighbouring Equipment.
Each Party must be capable of presenting, at the other Party's request, an attestation dated and signed by its insurer proving that the insurance policy has been purchased. This attestation shall specify the amount and scope of the guarantee, as well as the period of validity of the insurance policy purchased.
12- Force majeure
Force Majeure is understood as referring to any unforeseeable irresistible external event in the sense of Article 1218 of the French Civil Code and the case law preventing one of the Parties from executing the obligations for which it is responsible in the context of the Contract. The Parties shall deem to be cases of Force Majeure: strikes or industrial action affecting one of the Parties, a supplier or a national operator in France or abroad, fires, floods or other natural disasters, default of a supplier or the modification of any regulation applicable to the Contract. An electrical power cut on the Customer Site is considered to be a case of Force Majeure.
Any Party affected by a case of Force Majeure shall notify the other Party within ten (10) days following the occurrence of the case of Force Majeure.
When non-execution of a Party's obligation is due to a case of Force Majeure, this Party is exonerated from liability.
The deadlines for execution of the obligations of each of the Parties in the context of the Contract shall be extended according to the duration of the events constituting Force Majeure, and their execution must be resumed as soon as the events preventing execution have terminated.
If execution of the obligations becomes impossible for a period of more than fifteen (15) days following the notification, the Parties shall consult with the aim of reaching a satisfactory solution. If no agreement is reach within fifteen (15) days following expiry of the initial period of fifteen (15) days, the Parties shall be free to terminate the Contract without compensation.
13- Miscellaneous provisions
13.1 – Assignment – Transfer of the Contract
Assignment or transfer of the Contract by one of the Parties is subject to prior written approval from the other Party.
13.2 – Entirety of the Contract – modification
The Contract constitutes the entire agreement between the Parties and prevails over any other discussions, negotiations, proposals and prior agreements between the Parties concerning the object of the present clauses.
The Contract can only be modified by a written rider to the present clauses signed by both Parties.
13.3 - Waiver
The failure of one of the Parties to assert its rights in the context of the Contract shall not be considered subsequently to constitute a waiver of its rights in the context of the Contract.
13.4 – Notice and notification
Unless indicated to the contrary in the Contract, the stipulated notices and notifications shall be sent to their recipient by registered letter with acknowledgement of receipt.
13.5 - Independence of Parties
No provision stipulated in the Contract shall be considered to create an agency relationship, a partnership, a company agreement or joint venture between the Parties or their respective affiliated companies, employees, managers or administrators.
13.6 - Severability
If a provision of the Contract is judged to be illegal or void by any court, administrative authority, arbitration tribunal or government entity, all the other provisions stipulated by the Contract shall remain in full force and effect. The Parties undertake to collaborate in good faith to replace the void or illegal provision as soon as possible with a new provision giving a lawful result as close as possible to the result sought by the provision declared void.
13.7 – Business reference
The Customer authorizes MANUMESURE to mention its name in a list of references which it may distribute to prospective customers. Any other communication in any form whatsoever, whatever the reason for it, shall be subject to prior written approval from the Customer.
The Customer authorizes MANUMESURE to send it periodic information, advertising, sales offers and invitations to events by any telecommunication process or by post.
13.8 - Disputes –applicable law
The Contract is governed by French law.
In the event of a dispute between the Parties, and if there is no amicable settlement within a period of thirty (30) days, the Parties may bring the dispute before the competent court for resolution.
ANY DISPUTE CONCERNING THE EXISTENCE, VALIDITY, INTERPRETATION, EXECUTION AND/OR TERMINATION OF THE CONTRACT SHALL BE BROUGHT BEFORE THE TRIBUNAL DE COMMERCE DE PARIS (PARIS BUSINESS COURT). THIS ASSIGNMENT OF JURISDICTION ALSO APPLIES IN THE EVENT OF PROCEEDINGS FOR INTERIM RELIEF, PLURALITY OF DEFENDANTS OR INTRODUCTION OF THIRD PARTIES.
13.9 - Protection of personal data
In the context of their contractual relations, the Parties declare that they are fully aware of the obligations incumbent upon them in terms of the Processing of Data of a personal nature and undertake to comply with the regulations in force applicable to the processing of data of a personal nature and, in particular, EU regulation 2016/679 agreed by the European Parliament and the Council on 27th April 2016.
Each Party is responsible for its respective processing of personal data.
For further information about the processing of data of a personal nature and on the extent of their rights, Customers are invited to refer to the Group's Confidentiality Policy.
*List of sites and scopes available on the site wwww.cofrac.fr.General Terms of Sale
(as of 23/06/2022)
GENERAL CONDITIONS
• Our sales are subject to the present general terms which shall take precedence over any conditions of purchase unless an express, formal dispensation is granted by us.
• The prices and miscellaneous information indicated in the catalogues and other documents are given purely as an indication; they shall become binding upon our Company only after written confirmation by us. Similarly, verbally-negotiated orders shall only become definitive after written confirmation by both parties or shipment of the order by us. Any modifications made during execution of the order must also be the subject of express confirmation.
• Orders from our customers may be cancelled only with the written consent of our Company and under conditions which will compensate it for any losses.
• Our sales proposals are only valid for 30 days following their announcement.
STUDIES AND PROJECTS
Unless they are the subject of a sales contract, any studies and documents of any kind provided or sent by us remain entirely our property and must be returned at our request. Whatever the circumstances, they cannot be communicated or executed without our written permission.
CONSTITUTION OF THE CONTRACT
When a quotation is drawn up by us, it constitutes the supplementary conditions modifying or completing the present general terms of sale. In the event of an order, the order shall be deemed to be accepted definitively by us after written acceptance by us. In such cases, this acceptance shall constitute the supplementary conditions which shall prevail over the general conditions.
DELIVERY AND SHIPMENT
• Unless expressly agreed otherwise:
- our deliveries or shipments are understood as being ex-factory or ex-warehouse and exclusive of tax or duty.
- for any delivery or shipment in Metropolitan France, the costs of transport and packaging shall be invoiced according to the ex-VAT amount of the order, either at a flat rate in accordance with the scale of applicable rates indicated in our offers and order acknowledgements, or at their actual value.
- it is stipulated that the provisions contained in the present paragraph do not concern shipments outside Metropolitan France, which will be made carriage and packaging forward.
• Our goods are always transported at the addressee's risk. They are not insured against transport risks.
• The delivery lead time is given purely as an indication and is not binding upon our Company, which shall nevertheless do its utmost to comply with it insofar as possible. No penalty shall be payable for late delivery, notwithstanding any reservations figuring on the order form.
• Fortuitous circumstances or cases of force majeure, and notably strikes, lock-outs, epidemics, transport interruptions, shortages of raw materials and fuel or energy, fires, floods, accidents involving equipment or any other cause hindering the activity of our factories shall give us the right to cancel all or some of the orders whose fulfilment has thus been hindered, prevented or suspended, without making us liable for any compensation. The quantities available at the time of the cancellation shall be supplied to the customer, who undertakes to accept delivery of them.
• We reserve the possibility of making partial deliveries with corresponding invoicing. Should this be the case, any partial delivery must be considered as a separate contract and the purchaser shall not postpone the corresponding payment while awaiting delivery of the balance of the equipment ordered.
• The equipment delivered must undergo acceptance in our customers' workshops in accordance with the indications in the equipment manual or the stipulations drawn up by mutual agreement and reproduced in the order. Provisional acceptance giving the right to payment must be declared within eight days following delivery.
• No deliveries may be returned or exchanged without our Company's prior written agreement, subject also to reimbursement of the expenses incurred for this operation. Any return of goods without such an agreement, under any circumstances, even if they are accepted by us, shall not constitute grounds for presuming such an agreement.
PRICES – TERMS OF PAYMENT - PENALTIES
Unless stipulated to the contrary in the offer or on the acknowledgement of receipt, the prices are indicated exclusive of tax; their nature (firm or revisable) and amount are specified in the supplementary conditions.
Unless stipulated to the contrary, the prices are payable 30 days after the invoice date. Invoices for amounts greater than 7,650 Euros ex-VAT shall be payable as follows:
• 30 % of the amount ex-VAT by cheque net without discount at the time of ordering.
• 70 % plus VAT 30 days after the invoice date.
• no discount shall be applied for early payment.
Failure to pay on any of the maturity dates shall constitute an event of default and the other instalments shall become immediately payable, even if they have given rise to bills of exchange, without any prior injunction, with the expiry of the maturity date being considered equivalent, as of itself, to an injunction to pay in the sense of Article 1344 of the French Civil Code.
In the event of non-payment or late payment on the due date, as a penal clause in application by rights of Article L 441-6 of the French Commercial Code, the purchaser shall be subject to:
- A penalty for late payment calculated by applying to all the sums remaining due an interest rate equal to three times the legal interest rate applicable on the due date.
- A flat-rate fee of 40 euros to cover collection expenses.
• The amount of any tax and duty, current or future, related to the sale shall be added to the price and shall be payable by the purchaser, unless the purchaser can supply certificates of exoneration in due form to our Company.
• We reserve the right to request payments on account for any order which has been the subject of a quotation accepted previously.
• In the event of collection involving a disputes procedure or legal action, a penalty set at 10 % of the sums unpaid may be applied to the total amount of all the sums due but unpaid, in accordance with Article 1231 of the French Civil Code.
• In the event of a change in the customer's situation, and notably in the event of death, disability, dissolution, modification of companies, mortgaging of its property, commercial pledging of the business, etc., we reserve the right, even after partial execution of an order, to demand guarantees, to cancel the balance of the orders registered in the name of the customer in question and to invoke the resolution and title retention clauses stipulated hereinabove. Furthermore, such events shall render the sums due payable immediately, whatever the conditions agreed previously.
• The price indicated is based on the price of raw materials, energy and labour as they stand at the time of quotation.
Our Company reserves the right:
- to modify its price, notably should one of these factors change; in particular, in the case of imported equipment, any variation in the exchange rate may be passed on via the sales price.
- similarly, any modifications to the taxes and customs duty payable may be passed on via the price.
TITLE RETENTION
• The seller retains ownership of the goods sold until effective payment of the full price in principal and accessory. Failure to pay any of the instalments may lead to action for recovery of the goods. These provisions shall not prevent the transfer to the purchaser of the risks of loss and damage of the goods sold on delivery, as well as any property damage which they might cause.
• The presentation of bills of exchange or any other security creating an obligation to pay shall not constitute payment.
• We shall have the right to demand return of the goods at the customer's expense by a simple registered letter.
WARRANTIES
• Our instruments are guaranteed against any manufacturing or material defect. They do not include the so-called safety specification. Our warranty, which may not under any circumstances exceed the amount of the price invoiced, does not extend beyond repair of our faulty equipment sent post-paid to our workshops.
It is understoodto apply in the context of normal use of our instruments and shall not apply to damage or destruction caused notably by mounting errors, mechanical accidents, faulty maintenance, incorrect use, overload or overvoltage, or calibration operations performed by third parties. As our liability is strictly limited to simple replacement of the faulty parts of our equipment, the purchaser undertakes not to claim our liability for damage or losses caused directly or indirectly.
• Our warranty applies for twelve months following the date of supply of the equipment. Repair, modification or replacement of a part during the warranty period shall not have the effect of prolonging this warranty.
The accessories supplied with our instruments (electrical cables and wires, connectors, batteries, etc.) are not covered by this warranty.
Equipment supplied by our Company but manufactured by third parties only benefits from the warranty of the third-party manufacturer.
DATA OF A PERSONAL NATURE
In compliance with the Regulations concerning the protection of data of a apersonal nature, the Customer is hereby informed that, as the entity responsible for the processing, CHAUVIN ARNOUX implements processing of data of a personal nature. For further information about this processing of personal data and the extent of their rights, Customers are invited to refer to the company’s Confidentiality Policy.
ENVIRONMENT
In application of article 62 of French law 2020-105 of February 10, 2020, as well as article 541-10-10 of the French Environmental Code, the unique identifiers of each Extended Producer Responsibility Line in France to which our Company contributes are:
- For Electrical and Electronic Equipment: FR001568_05FD8Q
- For graphic papers: FR232263_03QUQQ
- For Batteries and Accumulators: FR000352_0623HU
ASSIGNMENT OF JURISDICTION
The parties shall be subject to French law. In the event of a dispute resulting from performance of a contract signed by our Company, the only jurisdiction recognized and accepted by both parties is that of the courts in Paris (Tribunaux de Paris). This provision is applicable even in the event of an incidental claim, introduction of third parties or multiple defendants.
SPECIFIC CONDITIONS CONCERNING REPAIRS, VERIFICATIONS AND CALIBRATIONS.
DELIVERY
Our lead times for repairs, verifications and calibrations are given purely as an indication and are not binding upon our Company, which shall nevertheless do its utmost to comply with them insofar as possible, although certain lead times may be extended, in particular due to difficulties in procurement from our suppliers.
When the calibration service concerns a sensor used and returned by the customer, the deadline is understood to be :
- After receipt of the order and the products to be calibrated
- After assessment of the condition and feasibility of the service (see below).
PRICES
Payments for repairs, verifications and calibrations shall be made to our establishment net and without discount in cash on receipt of the invoice.
For calibration services under accreditation, the scopes are available on the Cofrac website: www.cofrac.fr
When the calibration service concerns a sensor used and returned by the customer, the sensor must be delivered in a clean condition allowing an optimal metrological control and service. The product (including the transmitter if equipped) must be in normal working order and allow the service to be performed. In this context, the customer must attach to the sensor a declaration of decontamination, the form of which is provided on request. An expertise will be carried out with reception of the material in order to validate the feasibility of the ordered service. If the condition of the product is not in conformity or if the dimensions of the sensor are not compatible with the means of measurement of the laboratory (limits specified in the offer), the service will not be carried out but it will be invoiced a minimum of 50€, excl. VAT. as expenses of expertise.
METROLOGY SERVICE
The non-conformity management process is available on request.
WARRANTIES
Our repairs are guaranteed for a period of six months.
4/In the absence of any response to our quotation for repair, verification or calibration, the customer must recover, at his own expense, the equipment entrusted to us within two months following receipt of an injunction sent by registered letter.
At the end of this period, the customer authorizes us to scrap the equipment entrusted to us and renounces any claims for compensation from us on the occasion of the destruction of the aforementioned equipment. The equipment will be destroyed after a period of twelve months following the dispatch of the injunction by registered letter.
5/The verification, repair or calibration operations shall be the subject of a quotation invoiced at a flat rate according to the type of instrument involved. With the exception of these specific conditions concerning repairs, verifications, and calibrations, the above terms of sale are also applicable for their unmodified provisions.
Computerized management of measuring instrument fleets
Manumesure provides computerized management and maintenance of your fleet of measuring instruments, in compliance with the ISO 9001 requirements, whatever the type and brand of instrument.
M-LINK notre logiciel de gestion assure le suivi de votre métrologie.
MANUMESURE's M-LINK software for computerized management of your measuring instrument fleet, in compliance with the ISO 9001 requirements, can be used whatever the type or brand of instrumentatio.
A suitable solution is proposed whatever the type and brand of instrumentation:
-a flexible, high-performance system using a secure internet connection,
-direct access to the quality documents,
-life-cycle tracker sheets,
-automatic reminders according to the verification intervals.
This service may include repair in the event of failure, replacement advice, supply of consumables, etc.
Management
• Fleet inventory
• Possibility of viewing and extracting the tracker sheets in pdf format
Optimization
• Planning of the operations
• Real-time location of instruments
Control
• Automatic instrument calibration reminders sent by email
• Identification of instruments behind schedule
Multi-user software
2022 Test & Measurement Brochure
Reduce your carbon footprint!
How can industries reduce their carbon footprint? What is decarbonization?
How can industries reduce their carbon footprint? What is decarbonization?
The term decarbonization groups all the measurements enabling a company, state, entity or business sector to reduce its carbon footprint.
In other words, reducing greenhouse gas emissions (carbon dioxide (CO2) and methane (CH4)) on our planet.
Concerned at their impact on the environment, a growing number of companies are seeking to show their commitment and reduce their greenhouse gas emissions. Chauvin Arnoux and its various brand entities can support them. There are several product ranges commercialized and produced in France which will help you decarbonize your industry.
The brand new range of Ulys and Memo meters from Chauvin Arnoux Energy, the Thyritop 700 Series of power controllers from Pyrocontrole, the Qualistar CA 8345 power quality analysers from Chauvin Arnoux are experts in this field.
Furthermore, thanks to the France Relance 2030 recovery plan, you can benefit from backing and investment to help you implement your eco-environmental approach.
